Most local business tech gets installed and forgotten. Yours won't — because we stay.
Reputation, website, phones, customer follow-up — real systems, built and operated for you. Available exclusively to Bee here directory member businesses.
Local business tech doesn't decay because it's badly built. It decays because nobody keeps working on it.
The normal pattern in this industry is that someone sets a business up, collects a monthly fee, and the work quietly decays for a year until something breaks badly enough to notice. Reviews stop getting answered. Google changes something and your listing drifts. Your website loses indexing. Deliverability rots quietly and email starts landing in spam. Nobody's watching.
We call the practice of staying ahead of that decay The Watchdog — because every service we run for you has a version of it. Some of the watching is software we built. Some of it is our team reviewing what actually happened this week and making the adjustment. It's why the monthly exists. You're not paying to keep a static thing switched on. You're paying for active attention on the systems that make your business findable, reachable, and running.
Google policy changes, review platform updates, structured data requirements, AI search behavior. Watched continuously by monitoring we built.
Call transcripts reviewed for tuning opportunities. Review replies checked for tone. Email deliverability watched. Real people, actively paying attention.
What you paid for in month one is still working in month twelve. Which is genuinely not the normal outcome in this industry.
Real systems, built for how local businesses actually run.
Every service includes the build, the installation, and ongoing operation — with the Watchdog running underneath. You don't manage the technology. We do — and we stay.
Reputation Management
More reviews, answered properly — one of the biggest levers you have in local search.
- · Automated review requests, sent by SMS and email
- · Auto-replies to reviews in your voice — fast, without you lifting a finger (and reply speed itself is a ranking signal Google watches)
- · Backlog cleanup on old unanswered reviews
- · Alerted immediately when a low review posts
New reviews as they post. Google & Facebook review policy changes. Backlog on old unanswered reviews. And whatever else in the reviews world changes.
Google Business Profile
When someone searches for what you do nearby, this is what decides whether you show up.
- · Full ten-section audit and optimization
- · Categories, services catalog, business description
- · Citation cleanup across Apple Maps, Yelp, Bing
- · Duplicate listings resolved
What Google evaluates to rank a profile is always changing — we watch for the shifts and adjust your profile to them. Plus category and field-length changes, hours & services drift, citation inconsistencies across directories, duplicate listings appearing. And whatever else Google shifts.
Website Health
Making sure Google — and the AI tools people increasingly search with — can read, understand, and rank your site.
- · Full technical, on-page, and AI-search audit
- · Indexing, crawl, schema, and performance fixes
- · Ongoing monitoring across a defined signal list
- · Issues corrected as they appear
Indexing errors. Broken links & redirect chains. Schema validation failures. Performance regressions. Crawler access. AI visibility baseline movement. And whatever else the search world changes.
Voice Agent
Your phone gets answered every time, and appointments get booked.
- · Answers every inbound call, 24/7 — including nights and weekends
- · Runs on your existing number, nothing on your signage has to change
- · Books appointments, transfers to a person when needed
- · Multilingual, works from your real pricing and hours
Every call transcript for tuning opportunities. Knowledge base drift (pricing, hours, services no longer accurate). Failed calls & escalation patterns. And whatever else callers start doing differently.
Chat & DM
The same agent, also handling your website chat and social messages.
- · Website chat, Facebook Messenger, Instagram DMs
- · Books appointments from any channel
- · Same knowledge, same voice, more doors
Meta messaging policy changes (they change regularly). Channel connection health. Real chat transcripts for tuning. And whatever new platform rules land.
Database Reactivation
The customers you already have, brought back — and your email actually reaching the inbox from then on.
- · Dedicated sending subdomain, 30-day warm-up
- · List cleaned, de-duplicated, segmented
- · Full 30-day reactivation campaign written and run
- · SMS sequence where you have consent to text
Deliverability metrics. Sender reputation shifts. Bounce & spam complaint rates. List decay signals. And whatever else inbox providers start filtering on.
Newsletter
An email newsletter your customers actually read, written for you.
- · Deliverability-first — plain, well-written, gets to the inbox
- · Voice and style discovery so it sounds like your business
- · Written, sent, and reported each cycle
Open rates, spam placement, deliverability trend. Engagement patterns that inform what to send next. And whatever else your readers respond to.
Website Rebuild
Not a package.
Your Google Presence
Reputation Management and Google Business Profile, together. The two systems that decide whether people find you when they search — and whether they trust what they see when they do.
Priced below buying them separately. One discovery, one kickoff, one monthly report — because the setup and reporting overlap.
Bee here isn't a discount code. It's a whole community you're part of.
Your directory listing puts you in front of local readers actively looking for businesses like yours — priority placement, monthly community spotlights, offers promoted in the Deals section, and your business named in newsletter announcements to thousands of neighbors.
These service packages are one more thing you get access to as a member. Same operators as the enterprise work, priced for local businesses, only available to you because you're in Bee here.
Not a member yet? Your Bee here rep can walk you through a trial — 60 days at the Featured tier, free, with the best service pricing you'll ever see included.
What each tier gets on service builds.
Every tier includes a discount on service build fees. Bigger tier, bigger discount. The trial window gets the deepest discount — the same as Premier — because that's when we most want you to build.
Discounts apply to build fees only. Monthly service fees are the same for every member — the monthly is what pays for the Watchdog work, and that's the same whatever tier you're on.
Non-member custom work is quoted at our senior team rate ($150/hour). The Bee here member packages are the productized versions of that work — you're getting infrastructure normally scoped one-off, at a fraction of what a custom build would cost.
Bee here member services are built and operated by Human Link.
Human Link is an AI, automation, and data infrastructure firm that builds custom systems for founder-led companies from $10M to $100M+. The Bee here member services are productized versions of that work — same operators, same architecture, priced for local businesses.
When you buy a service through Bee here, Human Link is the team building and running it — and running the Watchdog on it — for you.
See humanlinkco.com →Talk to your Bee here rep.
Your rep already knows your business, your directory tier, and your specific pricing. Text them, call them, or catch them next time they're in — they'll walk you through which services fit and what happens next.
Get in touch →Not sure who your rep is? We'll connect you with the right person for your market.